Reference

Open t30 legal terms for India

Before you open your account, this page sets out how we handle access, identity checks, records and account changes for India.

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CONTACT ROUTES

Open legal contact paths at t30

For legal questions, use the contact route that matches the issue. Account changes, identity updates, data access and notice requests are handled from the same help desk, so your request stays linked to your account and the latest legal note we hold. If you write from a wallet-linked payment record, include the reference number and the date so we can trace it faster.

Team online

Email

Send legal notices, correction requests or document questions to our support inbox. Add your registered name, account email and any payment reference so we can locate the right file without extra back-and-forth.

Help form

Use the on-site form when you need a copy of the terms that apply to your account, a data query or a change to your profile. We route it to the right team and keep the thread with your case number.

Written reply

If your request needs signed paperwork, send a written note with the account name, phone number and reference details. We keep written requests with the legal file and reply through the channel you choose.

DATA AND RECORDS

Switch through data, cookies, and records

We handle this policy area through account controls, cookie settings and record logs rather than vague promises.

Data use

We use the details you give at sign-up, along with device and transaction records, to run the account and answer legal requests. We do not need more than the file requires, and we keep it tied to your case.

Cookies

Session cookies keep you signed in, remember page language and help us recognise repeat logins. They do not replace your account record or alter the terms that apply to you; they simply help the site remember your settings.

Account security

If we spot a password reset, device change or payout mismatch, we may pause the account until you confirm the activity. That check protects the file and keeps later legal queries from being mixed with someone else's changes.

Record retention

We keep payment references, support threads and identity checks for the period needed by law, tax rules and dispute handling. After that period, the record is removed or reduced so only what must stay is kept.

Change requests

If you need an address update, contact change or corrected spelling, send the request from the registered account or the help form. We compare it with the file before making the change, which helps prevent mistaken edits.

Legal contact

For access, deletion where permitted, or a copy of the terms that apply to you, use the legal contact route shown on the site. We will reply through the same path unless another route is required by law.

Open answers on legal access

This page exists so you can check the rules that shape your account before you open it. We keep the language direct, because legal terms work best when you can read them once and act on them without guessing. The answers below cover access, records, corrections, cookies and the contact route for formal requests. If local law changes, the wording that applies to your account can change with it.

If local law permits it in your area, you can open an account and use the services available there. Where rules differ by state or jurisdiction, the stricter local rule applies to your access.

We keep the details you submit, login history, device signals and payment references tied to your file. That helps us verify changes, resolve disputes and meet legal retention duties without asking you to repeat the same facts.

Cookies store session state, language choice and page settings. They do not replace your account record or alter the terms that apply to you; they simply help the site remember how you last used it.

Yes. Send the request from your registered account or the help form with the exact detail you want changed. We match it against the file before updating anything, so the record stays accurate.

We keep UPI, Paytm, PhonePe and Google Pay references for the period needed to settle the transaction, handle disputes and meet local law. After that period, the file is reduced or removed as required.

Use the legal contact route listed on the site and include your account name, reference number and the request type. That lets us route it to the right team and answer through the same channel.

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