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How t30 Handles Your Personal Data

At t30, we take your privacy seriously — this policy sets out exactly what data we collect when you open an account, how we use it, and the…

Data collected with your consentYour right to access and deleteSecure storage practicesNo sale of personal dataIndia-region compliance

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Understand What We Collect and Why

t30 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on t30.asia, we collect the information you provide directly — your name, email address, contact number, and payment identifiers such as your UPI handle or Paytm-linked mobile number. We also collect transactional data when you deposit or withdraw using UPI, Paytm,

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or PhonePe so we can reconcile your wallet accurately. Device and session data — including IP address, browser type and pages visited — is logged to detect unusual activity and keep your account secure. We do not collect payment card numbers on our servers; those are
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handled by our payment partners. All data collection is governed by the applicable laws of the jurisdiction where access is permitted, and your use of t30.asia is subject to local law in your region.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have questions about how we handle your personal data, want to request a copy of the information we hold, or wish to raise a concern, our privacy support team is available through the channels below. We aim to respond to all data-related requests within 72 hours of receipt.

Team online

Email Support

Send your data request or privacy concern to our dedicated privacy email. Include your registered account email so we can locate your record and respond accurately within 72 hours.

Live Chat

Open the chat widget on t30.asia to speak with our support team in real time. For privacy-related queries, ask to be connected to the data handling team and we will assist you directly.

Helpdesk Ticket

Log a formal helpdesk ticket through your account portal under the Privacy section. Tickets are tracked with a reference number so you can follow progress and receive written confirmation of any action taken.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to data protection — encryption in transit, access controls on stored records, and regular security audits.

Data Encryption

All data transmitted between your browser and t30.asia is encrypted using TLS. Stored account data is held on access-controlled servers, meaning only authorised personnel can retrieve your records for legitimate operational reasons.

Cookie Practices

We use session cookies to keep you logged in and analytical cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time without losing access to your account.

Account Security

Your account is protected by a password you set and optional two-factor authentication. We will never ask for your password by email or chat; any request claiming otherwise is not from t30 and should be reported immediately.

Data Retention

We retain your account data for as long as your account is active and for the period required by applicable law thereafter. Once the retention period expires, your data is deleted or anonymised from our systems.

Third-Party Sharing

We share data with payment processors like UPI networks, Paytm and PhonePe only to complete your transactions. We do not sell your personal data to advertisers or data brokers under any circumstances.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting our privacy team. Where local law permits, we will process your request and confirm the outcome in writing within the applicable statutory timeframe.

Common Questions About Our Privacy Policy

We have compiled the questions we hear most often about how t30 handles personal data, cookies, and account information. If your question is not covered here, reach out through any of the contact channels listed above and our team will respond promptly.

We collect your name, email address, contact number, and the payment identifiers you use — such as your UPI handle or Paytm-registered number — along with device and session data needed to keep your account secure.

We share data only with payment partners — UPI networks, Paytm, PhonePe — solely to process your transactions. We do not sell, rent or trade your personal information to third-party advertisers or data brokers.

We retain your data for as long as required by applicable law in the jurisdiction where your account is registered. After that statutory period, your records are deleted or anonymised from our active systems.

Submit a data access request via email or helpdesk ticket through your account portal. Include your registered email address so we can locate your record; we aim to fulfil access requests within the timeframe set by applicable law.

Yes. Where local law permits a right to erasure, you may request deletion of your account data by contacting our privacy team. We will confirm the action taken in writing once your request has been processed.

We use session cookies to maintain your login and analytical cookies to improve how pages function. You can manage or disable non-essential cookies through your browser settings; this will not affect your ability to access your account.

Contact our support team immediately via live chat or email. Change your account password straight away and report the incident; our security team will investigate and notify you of findings within the timeframe required by applicable law.

How t30 Handles Your Personal Data

Contact Us About Your Data

Email Support

Live Chat

Helpdesk Ticket

Data Handling, Cookies and Account Security

Data Encryption

Cookie Practices

Account Security

Data Retention

Third-Party Sharing

Your Rights

Common Questions About Our Privacy Policy

01 What personal data does t30 collect when I open an account?

02 Does t30 share my data with anyone outside the platform?

03 How long does t30 keep my personal data after I close my account?

04 How can I request a copy of the data t30 holds about me?

05 Can I ask t30 to delete my personal data?

06 How does t30 use cookies and can I turn them off?

07 What should I do if I think my data has been accessed without my permission?

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